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BUSINESS IS NOT A SOLO SPORT

  • The digital imperative of the hyper-connected world is to think, link and sync end-to-end. HX offers the means to make that happen for your business.

BREAKING SILOS TO AVOID DOWNSIDES OF DISJOINTED CHAINS

  • Manual interfaces, disjointed processes and broken supply chains are inherently inefficient - resulting in non-value-add activities, duplication, delays and disputes.
  • Inefficiencies, interruptions and inconsistencies amongst trade partners are the cause of hidden costs, waste and frustrations



WORK WITH OTHERS VS WORK-IN-TANDEM WITH OTHERS

  • We work with others in our network. But does everyone work in tandem with others in the network?
  • It is imperative to orchestrate active and sustained collaborative teamwork amongst all parties forming the chain.

FROM ENTERPRISE-FOCUSED TO NETWORK-FOCUSED

  • When we think of business automation, why do we restrict ourselves to ERPs? Why not go beyond enterprise systems and extend business automation across our business networks?



SILOS SLOWDOWN THE BUSINESS

  • Response time one of the top-ranked customer frustrations: Everything seems like a buzzer round. Response time and speed of business are still laggards in this hyper-connected world.
  • B2B customer expectations also redefined by B2C ecommerce: B2B business will have to meet customer expectations for experience and speed set in the B2C world. Customers want more and now. Flaring intolerance and impatience.

SILOS BREAKDOWN THE SCALE

  • Benefits of economies of scale are not achieved when operating in silos



SILOS ARE OPAQUE

  • Do not allow the much needed visibility of business information with the beyond the trade partner

SILOS ARE CONSUMING AND EXPENSIVE

  • Silos are breeding ground for inefficiencies
  • Silos are bleeding point for costs
  • And space between silos is hotbed of complexities and chaos
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BUSINESS SILOS ARE LIKE PIECES OF A COMPLEX JIGSAW PUZZLE

  • Unless they come together to form the big picture, their true-worth is unrealized, their true-meaning remains unapparent and their context remains incomplete
  • Decoding business value demands big picture alignment (complete and shared clarity) and predictable performance (coordinated action, transparent accountability)

SILOS WITHIN THE BUSINESS (INTRA-COMPANY SILOS)

  • In times of data democratization to empower one and all, many businesses continue to have workforce (sales and other staff) with no access to real-time information
  • Sales productivity is compromised as they invest almost half their time in non-value-added and admin activities
  • Silos also dilute employee experience and lowers engagement levels - as they do not feel empowered

SILOS BETWEEN BUSINESSES (INTER-COMPANY SILOS)

  • Paperless efficiency is the new norm when dealing with trade partners
  • From emails, faxes, phone calls and postal documents, electronic data exchange
  • Trade partner alignment and satisfaction reaps exponential returns