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Sales Support

INHX

SALES SUPPORT TICKETING ENSURES THAT EVERYONE CONTRIBUTE MEANINGFULLY TO SALES EFFORTS

  • Take support requests out of conversations and emails: Too much time goes in back and forth on simple requests from the field.
  • Simply raise a ticket: Same results shorter route with clear and measurable accountability to get things done. Highly effective while running between meetings. Also, desk-staff no longer interrupted by unexpected phone calls.
  • Tickets get marked to relevant staff for resolution: Either automatically mapped or delegated by the ticketing controller, the tickets are quickly on their way to get closed.
  • Effective issue resolution in real-time